Terms and Conditions

Last updated: October 2025

These Terms and Conditions constitute a legally binding agreement between you and AuroraGameLab. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website or services.

1. Agreement Acceptance

By using the AuroraGameLab website or engaging our arcade game development services, you confirm that:

You are at least 18 years of age or have reached the age of majority in your jurisdiction
You have the legal capacity to enter into binding contracts
You agree to comply with all applicable laws and regulations
All information you provide is accurate, current, and complete
You accept full responsibility for your use of our services

2. User Conduct and Obligations

When using AuroraGameLab services and website, you agree to conduct yourself responsibly and professionally:

Acceptable Conduct

Communicate respectfully with our team and representatives
Provide timely feedback and responses during project development
Maintain confidentiality of proprietary information shared during projects
Honor payment commitments and contractual obligations
Use delivered materials in accordance with agreed-upon terms

Prohibited Activities

You must not engage in any of the following behaviors:

Submit content requests that are illegal, harmful, defamatory, or infringe on third-party rights
Attempt to gain unauthorized access to our systems, networks, or accounts
Use automated tools, bots, or scripts to access or interact with our website
Interfere with or disrupt the integrity or performance of our services
Reproduce, distribute, or commercially exploit our intellectual property without authorization
Misrepresent your identity, affiliation, or relationship with AuroraGameLab
Collect or harvest personal information of other users

3. Client Responsibilities

As a client engaging our game development services, you are responsible for:

Project Requirements: Providing clear, detailed specifications and requirements for your arcade game project. Changes to scope after project commencement may result in timeline adjustments and additional fees.

Content Provision: Supplying any necessary assets, materials, or information required for project completion in a timely manner. Delays in providing required materials may impact project timelines.

Review and Approval: Reviewing work-in-progress deliverables and providing feedback within agreed-upon timeframes. Extended delays in feedback may result in project timeline extensions.

Legal Compliance: Ensuring that your project requirements and intended use of deliverables comply with all applicable laws, including copyright, trademark, and content regulations.

Third-Party Rights: Obtaining necessary licenses, permissions, or rights for any third-party materials you wish to incorporate into the project.

Indemnification: You agree to indemnify and hold harmless AuroraGameLab from claims arising from your project requirements, provided materials, or use of deliverables that violate third-party rights or applicable laws.

4. Limitation of Liability

To the maximum extent permitted by applicable law:

Service Provision: AuroraGameLab provides services on an "as is" and "as available" basis. We do not guarantee that services will be uninterrupted, error-free, or meet specific requirements.

Direct Damages: Our total liability for any claims arising from services provided shall not exceed the amount paid by you for those specific services.

Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

Third-Party Actions: We are not responsible for actions of third parties, including hosting providers, payment processors, or platform providers.

Market Performance: We make no guarantees regarding the commercial success, market reception, or revenue generation of games we develop.

Technical Compatibility: While we strive for broad compatibility, we cannot guarantee that developed games will function flawlessly across all devices, browsers, or platforms.

5. Disclaimer of Warranties

AuroraGameLab explicitly disclaims all warranties, whether express or implied:

Merchantability: We do not warrant that services are suitable for your specific commercial purposes or will generate particular results
Fitness for Purpose: We make no warranty that deliverables will meet all your specific requirements or expectations
Non-Infringement: While we use original work, we cannot guarantee absolute freedom from third-party claims if you provide infringing materials
Accuracy: Website information is provided for general guidance and may contain inaccuracies or typographical errors
Availability: We do not guarantee continuous, uninterrupted, or secure access to our website or services

6. Force Majeure

AuroraGameLab shall not be held liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, war or terrorism, labor disputes, power failures, internet service interruptions, epidemics, or other similar events. In such circumstances, our obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to minimize impact and communicate with affected clients.

7. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada and the province where AuroraGameLab operates, without regard to conflict of law principles.

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in our operational jurisdiction. You consent to personal jurisdiction and venue in these courts.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

8. Dispute Resolution

Informal Resolution: In the event of a dispute, we encourage you to first contact us directly to seek an informal resolution. Many disputes can be resolved quickly and amicably through direct communication.

Mediation: If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing formal legal action. Mediation costs shall be shared equally unless otherwise agreed.

Legal Action: If mediation fails or is deemed inappropriate, disputes shall be resolved through the court system in our designated jurisdiction.

Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits or class-wide arbitration.

9. Severability and Entire Agreement

Severability: If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. Invalid provisions shall be replaced with valid provisions that most closely reflect the original intent.

Entire Agreement: These Terms and Conditions, together with our Privacy Policy and any specific project agreements, constitute the entire agreement between you and AuroraGameLab regarding use of our services. These terms supersede all prior or contemporaneous communications and proposals, whether oral or written.

10. Modifications to Terms

AuroraGameLab reserves the right to modify these Terms and Conditions at any time. Changes become effective upon posting to our website with an updated "Last updated" date. Material changes will be communicated through prominent website notice or email notification to active clients.

Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services. Active project agreements entered before changes may continue under original terms unless mutual agreement to adopt new terms.

Questions About These Terms?

If you have questions about these Terms and Conditions, please reach out to us.