Terms of Service

1. Service Overview

AuroraGameLab provides professional arcade game development services, including game design, programming, and complete development packages. Our services are designed for clients seeking classic 2D game experiences with modern platform compatibility.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Service availability may vary based on technical requirements, resource allocation, and business operations.

2. Acceptable Use Policy

When using our website and services, you agree to:

Provide accurate and complete information when submitting inquiries or project requests

Use our services only for lawful purposes and in compliance with applicable laws

Respect intellectual property rights of AuroraGameLab and third parties

Maintain confidentiality of any login credentials or access information provided

Refrain from attempting to interfere with website functionality or security

You agree not to:

Submit false, misleading, or fraudulent information

Use our services to create games with illegal, harmful, or offensive content

Attempt to reverse engineer, decompile, or extract source code from our deliverables

Engage in activities that could damage our reputation or business interests

Violate any applicable laws, regulations, or third-party rights

3. Service Access and Requirements

Access to our game development services requires:

Age Requirement: You must be at least 18 years old or have legal capacity to enter into contracts in your jurisdiction
Communication: Ability to communicate effectively in English via email or other agreed-upon channels
Technical Specifications: Clear project requirements and specifications for game development
Payment Capability: Valid payment method for service fees as outlined in project agreements

We reserve the right to refuse service to anyone for any reason at our sole discretion. This includes situations where we determine that a project is not feasible, does not align with our capabilities, or presents legal or ethical concerns.

4. Project Agreements and Deliverables

When you engage our services, a separate project agreement will outline:

Scope of Work: Detailed description of services to be provided

Timeline: Expected delivery dates and project milestones

Pricing: Total cost, payment schedule, and accepted payment methods

Deliverables: Specific items and materials to be provided upon completion

Revisions: Number and scope of included revisions or modifications

Intellectual Property: Ownership and usage rights for developed materials

Project timelines are estimates and may be adjusted based on project complexity, client feedback cycles, and unforeseen technical challenges. We commit to maintaining transparent communication throughout the development process.

5. Service Availability and Modifications

Uptime and Maintenance: While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control.

Service Updates: We may update, modify, or discontinue features of our services at any time. Significant changes affecting active projects will be communicated to clients with reasonable advance notice.

Geographic Availability: Our services are primarily offered to clients in Canada but may be available in other regions subject to our capacity and legal considerations. Service pricing and terms may vary by location.

Technical Requirements: Certain services may require specific technical capabilities or platforms. We will communicate these requirements during project discussions and cannot guarantee compatibility with all systems or configurations.

6. Intellectual Property Rights

Intellectual property rights are addressed as follows:

Our Content: All content on this website, including text, graphics, logos, designs, and code, is owned by AuroraGameLab or our licensors and protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Project Deliverables: Upon full payment for services, clients receive agreed-upon usage rights to developed games and assets as specified in project agreements. We typically grant full commercial rights to custom game projects.

License Grants: We grant you a limited, non-exclusive, non-transferable license to use our website for its intended purposes. This license does not include any resale or commercial use of website content.

Portfolio Rights: We reserve the right to showcase completed projects in our portfolio, marketing materials, and case studies unless otherwise agreed in writing. Client identity may be disclosed or kept confidential per client preference.

Third-Party Assets: Any third-party assets, libraries, or tools integrated into projects are subject to their respective licenses. We will clearly identify such components and their licensing terms.

7. Payment and Fees

Service fees and payment terms include:

Pricing: Service prices are quoted in Canadian Dollars (CAD) and listed on our website or provided in project proposals
Payment Schedule: Typically requires deposit before work begins and final payment upon completion, with specific terms outlined in project agreements
Payment Methods: Accepted payment methods will be communicated during the contracting process
Late Payments: Late payments may result in project delays or suspension of services until payment is received
Refunds: Refund policies are project-specific and outlined in individual agreements
Price Changes: We reserve the right to modify service pricing with reasonable notice; active projects maintain agreed-upon pricing

8. Termination

We may suspend or terminate your access to our services if:

You violate these Terms of Service or other applicable policies
You fail to make required payments
Your actions pose legal, security, or reputation risks
We determine that continuing service is not feasible

Clients may terminate services according to terms outlined in project agreements. Early termination may result in fees for work completed to date. Upon termination, you must cease use of any AuroraGameLab materials and return or delete any proprietary information provided during the engagement.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Updates to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page with an updated "Last updated" date. Material changes may be communicated via email or website notice. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.